Privacy Policy

Calmer Together Canines (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we store it, and the rights you have over your data. By using www.calmertogethercanines.com (“the Site”), booking a service, or submitting a form, you agree to the terms in this policy.

 

1. Information We Collect

We collect the following types of information:

A. Information You Provide

• Contact details: name, email address, phone number.

• Booking details: selected service, preferred appointment times.

• Dog information: age, breed, history, behavior notes, goals for training.

• Form submissions: intake forms, waitlist forms, contact forms.

• Payment information: payments are processed securely by Wix Payments or other third-party providers. We do not store full credit card details.

B. Information Collected Automatically

• Device information (browser, operating system, IP address)

• Site usage data (pages viewed, clicks, time on page)

• Cookies and analytics data collected by Wix and integrated analytics tools

C. Information from Third Parties

If applicable, information from scheduling or payment processors (e.g., confirmation of payment).

 

2. How We Use Your Information

We use your information to:

• Provide training services and schedule appointments

• Personalize training recommendations and behavior support

• Respond to messages and inquiries

• Send confirmations, reminders, follow-ups, and service updates

• Process payments securely

• Improve website functionality and user experience

• Comply with legal obligations

We do not sell or share your information with third parties for marketing purposes.

 

 3. Legal Basis for Processing (For clients in the U.S.)

We process data under:

• Contractual necessity (to provide services)

• Legitimate business interests (improving client experience, preventing fraud)

• Your consent (newsletter opt-in, submitting forms)

 

4. Storage & Security

Your information is stored securely through Wix and its integrated systems. Wix uses industry-standard security including:

• SSL encryption

• Secure servers

• Firewalls

• PCI-compliant payment processing

We retain your information only as long as necessary to provide services and meet legal obligations.

 

5. Sharing Your Information

We may share information only with:

• Wix (website hosting, forms, scheduling, email automation)

• Payment processors (to complete transactions)

• Zoom (if applicable, to send meeting links)

• Legal authorities if required by law

We never share your data for advertising or sale.

 

 6. Your Rights

You may request at any time:

• Access to the data we have

• Correction of inaccurate data

• Deletion of your data (unless we are required to keep it for legal reasons)

• To opt out of marketing emails

• To withdraw consent where applicable

To exercise rights, email us at calmertogethercanines@yahoo.com.

 

7. Cookies & Tracking

The Site uses cookies for:

• Functionality (keeping the site running properly)

• Analytics (understanding visitor behavior)

• Security Session management

You can disable cookies in your browser settings, but some features may not work correctly.

 

8. Third-Party Links

Our website may link to other sites (e.g., educational resources). We are not responsible for their privacy practices.

 

9. Children’s Privacy

Our site is not directed to children under 16.

We do not knowingly collect information from children.

 

10. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in business practices or legal requirements. Updates will be posted on this page with a new “Last Updated” date.

 

11. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact:

Calmer Together Canines Email: calmertogethercanines@yahoo.com

Website: www.calmertogethercanines.com