Calmer Together Canines
Compassionate, psychology-informed dog training specializing in anxious, sensitive and reactive dogs in Rochester, NY

Providing expert training for your furry friends' growth.
Terms & Conditions
Last Updated: 11/20/2025
These Terms & Conditions outline the rules, expectations, and responsibilities for all services provided through this website, in person, or virtually. By booking a session, purchasing a service, or using this site, you agree to the following terms:
1. General Information
Calmer Together Canines provides dog training, behavior support, and educational services. All services are intended to support the dog-human relationship using compassionate, psychology-informed training methods. Results vary depending on individual dogs, consistency, environment, and owner participation
2. Not a Veterinary or Medical Service
Calmer Together Canines does not diagnose medical, behavioral, or psychological conditions. Clients should consult a licensed veterinarian for medical concerns and a certified behavior professional (CAAB, DACVB) for sever behavior beyond the scope of standard training.
3. Client Responsibilities
To ensure safety and effectiveness, clients agree to:
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Provide truthful information about their dog's behavior, history, and health
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Follow training instructions and safety guidelines
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Practice training exercises between sessions
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Ensure the dog is healthy and up to date on required vaccinations per state law
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Use equipment responsibly and safely during all sessions
If at any time a dog poses a safety risk to that dog, people, other dogs, or the trainer, Calmer Together Canines reserves the right to stop or modify the session.
4. Payments & Booking Policies
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Payment is due at the time of booking unless otherwise stated
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Serviced may be rescheduled up to 24 hours in advance
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Cancellations with less than 24 hours' notice may be subject to a fee or loss of session credit.
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No-shows are non-refundable
5. Refund Policy
Training is a collaborative process, and no trainer can ethically guarantee specific results. Because these sessions reserve trainer time and preparation, refunds are generally not provided after a session has been delivered.
However, if you experience an issue, please reach out so we can make it right.
6. Safety & Liability
Clients understand that:
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Training may involve physical movement, treats, equipment, and environmental distractions
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Participation is voluntary
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Clients are responsible for the actions of their dog at all times.
Calmer Together Canines is not liable for injuries, damages, or losses caused by a client's dog at any time
7. Online Services & Virtual Training
Clients are responsible for:
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Providing a safe and quiet training space
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Ensuring the technology used (phone, laptop, etc.) is functional
Calmer Together Canines is not responsible for disruptions caused by internet failure, device issues, or environmental interruptions.
8. Intellectual Property
All content on this site - including but not limited to text, images, branding, worksheets, guides, videos, training materials, and digital downloads - is the property of Calmer Together Canines. Materials may not be copied, shared, or distributed without written permission.
9. Privacy
Your personal information is kept private and is only used to deliver training services. We will never sell or share your information with third parties.
10. Changes to These Terms
Calmer Together Canines may update these Terms & Conditions as need. Updates will be posted on this page with a revised "last updated" date.
11. Contact Information
For questions or concerns, you can contact:
Calmer Together Canines
calmertogethercanines@yahoo.com
United States
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.
