Compassionate, psychology-informed virtual dog training in Rochester, NY

Providing expert training for your furry friends' growth.
Terms & Conditions
Last Updated: 11/20/2025
These Terms & Conditions outline the rules, expectations, and responsibilities for all services provided through this website, in person, or virtually. By booking a session, purchasing a service, or using this site, you agree to the following terms:
1. General Information
Calmer Together Canines provides dog training, behavior support, and educational services. All services are intended to support the dog-human relationship using compassionate, psychology-informed training methods. Results vary depending on individual dogs, consistency, environment, and owner participation
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2. Not a Veterinary or Medical Service
Calmer Together Canines does not diagnose medical, behavioral, or psychological conditions. Clients should consult a licensed veterinarian for medical concerns and a certified behavior professional (CAAB, DACVB) for sever behavior beyond the scope of standard training.
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3. Client Responsibilities
To ensure safety and effectiveness, clients agree to:
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Provide truthful information about their dog's behavior, history, and health
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Follow training instructions and safety guidelines
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Practice training exercises between sessions
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Ensure the dog is healthy and up to date on required vaccinations per state law
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Use equipment responsibly and safely during all sessions
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If at any time a dog poses a safety risk to that dog, people, other dogs, or the trainer, Calmer Together Canines reserves the right to stop or modify the session.
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4. Payments & Booking Policies
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Payment is due at the time of booking unless otherwise stated
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Serviced may be rescheduled up to 24 hours in advance
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Cancellations with less than 24 hours' notice may be subject to a fee or loss of session credit.
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No-shows are non-refundable
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5. Refund Policy
Training is a collaborative process, and no trainer can ethically guarantee specific results. Because these sessions reserve trainer time and preparation, refunds are generally not provided after a session has been delivered.
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However, if you experience an issue, please reach out so we can make it right.
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6. Safety & Liability
Clients understand that:
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Training may involve physical movement, treats, equipment, and environmental distractions
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Participation is voluntary
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Clients are responsible for the actions of their dog at all times.
Calmer Together Canines is not liable for injuries, damages, or losses caused by a client's dog at any time
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7. Online Services & Virtual Training
Clients are responsible for:
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Providing a safe and quiet training space
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Ensuring the technology used (phone, laptop, etc.) is functional
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Calmer Together Canines is not responsible for disruptions caused by internet failure, device issues, or environmental interruptions.
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8. Intellectual Property
All content on this site - including but not limited to text, images, branding, worksheets, guides, videos, training materials, and digital downloads - is the property of Calmer Together Canines. Materials may not be copied, shared, or distributed without written permission.
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9. Privacy
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Your personal information is kept private and is only used to deliver training services. We will never sell or share your information with third parties.
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10. Changes to These Terms
Calmer Together Canines may update these Terms & Conditions as need. Updates will be posted on this page with a revised "last updated" date.
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11. Contact Information
For questions or concerns, you can contact:
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Calmer Together Canines
calmertogethercanines@yahoo.com
United States
What to include in the T&C document
Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much, much more.
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.
